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🔧Plumbing · ServiceM8 Certified Partner

Plumbing software that runs your business from the van

From the first call-out to the paid invoice — without paper job cards or end-of-day data entry.

ServiceM8 Certified PartnerConfigured for plumbing businesses by Magnolia Innovative Solutions.
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Plumbing jobs don't fit neatly into a calendar. Emergency call-outs land mid-route, parts run blow up your schedule, and quotes need to go out before the next shower starts. ServiceM8 was built for the way plumbers actually work — and as a Certified Partner we configure it around your service catalogue, your hourly rates, and the way your team books jobs.

Sound familiar?

Common headaches we solve for plumbing businesses

Emergency call-outs derail your day

When a hot water service fails at 4pm Friday, you don't have time to flick through a paper diary. ServiceM8 lets you slot the job in, see who's closest, and dispatch with a tap.

Quotes get stuck on the desk

Most lost jobs aren't lost on price — they're lost because the quote took three days. Send a tidy, branded quote from your phone before you leave the driveway.

Parts pricing eats your margin

If your apprentice is guessing at copper prices, you're losing money. Build a proper service catalogue with markups baked in, and invoice on the spot at the right price.

Compliance paperwork piles up

Backflow tests, gas certificates, photos of completed work — capture them on the job card, sync to the cloud, and never hunt for them at audit time.

How it works

The plumbing workflow, end-to-end

01

Call comes in

Take the call, create the job in 20 seconds with the customer's address, problem description, and urgency.

02

Dispatch

Drag the job onto the right plumber's calendar. They get a push notification with the address, GPS link, and any prior history at that property.

03

On site

Photograph the issue, attach to the job card, scan parts, build the line items as you work.

04

Quote or invoice

Quote on the spot for bigger work, or invoice immediately for callouts. Take card payment before you leave.

05

Sync

Invoice flows to Xero, MYOB or QuickBooks automatically. Your accountant gets a clean book; you get paid faster.

Configured by a Certified Partner

Built for the way you work

Smart dispatch

Drag-and-drop scheduling with real-time GPS staff locations means the closest plumber gets the urgent job.

Mobile invoicing

Build invoices on-site from your service catalogue. Take card payment before you leave the driveway.

Photo & document attachments

Snap before/after photos, attach gas certificates, signed forms, and warranty docs straight to the job.

Quoting that wins

Branded quote templates with line items pulled from your catalogue. Customers can accept by tapping a link.

Recurring service contracts

Schedule annual backflow tests or hot water service inspections automatically — never miss a renewal.

Accounting integration

Two-way Xero, MYOB, and QuickBooks sync. Customers, invoices, and payments stay in lockstep.

“We were drowning in paper job cards. After two weeks on ServiceM8 with the partner team setting it up, our techs were quoting before they left the driveway and invoices were going out the same day. Cash flow changed within a month.”

Operations lead

Plumbing business, 6 staff

Anonymised — full case study available on request

Frequently asked

Plumbing software questions, answered

How much does ServiceM8 cost for a small plumbing business?

ServiceM8 is priced by the number of jobs you complete each month, not per user, which suits plumbing crews where everyone needs the app. Most two-to-five person teams sit on the mid-tier plan. As a Certified Partner we walk you through the right plan for your job volume during onboarding.

Can I quote and invoice from my phone on-site?

Yes. ServiceM8 was built mobile-first. You can build a line-item invoice from your service catalogue, attach photos, get a digital signature, take a card payment, and email a PDF copy — all from the iPhone or iPad in your van.

Does ServiceM8 work with Xero?

Yes — ServiceM8 has a native two-way Xero integration. Customers, invoices, and payments sync automatically. We also support MYOB and QuickBooks Online.

Can ServiceM8 handle plumbing service contracts and recurring jobs?

Yes. Recurring jobs (e.g. annual hot water service inspections, quarterly backflow tests) can be scheduled automatically with the right notice period and assigned to the right tech.

What about gas certificates and compliance paperwork?

ServiceM8 supports custom forms — we configure gas certificates, backflow test forms, and any other compliance paperwork your local regulator requires. Forms attach to the job and sync to the cloud immediately.

Can I track my plumbers in the field?

Yes. The dispatch board shows real-time GPS location of each staff member, so you can route the closest plumber to the next emergency call.

How long does it take to set up?

Most plumbing businesses are taking jobs through ServiceM8 within a week of signing up with us. Your Certified Partner handles the service catalogue, pricing, accounting integration, and field staff training.
Provisioned by a Certified Partner

Start your free trial today

Set up specifically for plumbing businesses. Demo or live account, your call — your Certified Partner is here from day one.

  • Plumbing service catalogue and pricing configured for you
  • Custom forms (compliance, sign-off, sign-in)
  • Dedicated Certified Partner onboarding
  • Xero, MYOB & QuickBooks integration
  • Free trial — no credit card required

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